Support for Your Database Management Needs when You Need It

The Cincom SupportWeb® provides internet-based support, problem resolution, tracking and reporting, as well as access to a keyword-searchable knowledge base containing answers to many frequently asked questions. Cincom SupportWeb access is available to registered users of Cincom products 24 hours a day, 365 days a year.

Telephone Support 

Our Customer Service Center is staffed with knowledgeable and experienced Product Support Specialists who are also available 24 hours a day, 365 days a year. For the phone number of the nearest Customer Support Center, visit http://supportWeb.cincom.com/SupportCenters.asp 

Cincom FTP

The Cincom FTP site provides access to technical information 24 hours a day, 7 days a week. To access the FTP service, you must obtain an account name and password from Cincom Customer Service.